IMPORTANT NOTICE

Created October 14, 2021 By MDScripts

Article Summary

!!IMPORTANT SYSTEM NOTICE!! 4:00 PM EST UPDATE: MDScripts latency issues have been resolved and the system is back to full capacity.

9:10 EST MDScripts is experiencing some connectivity issues and slowness. Our Engineers are working on a resolution. We are aware of the issue, so there is no need to submit additional tickets or phone calls at this time. Please continue to check back for status update.

9:40 EST UPDATE: Connectivity is improving, but some users may still experience slowness or connectivity issues.

11:40 EST UPDATE: Networking team is still working on mitigating connection issues. Latency and failed connections are still affecting some users. Additional time may be needed for page loads or refreshing browser if you encounter page not found error. Please reference your manual dispensing procedure or downtime labels as needed.

1:30 PM EST UPDATE: MDScripts Connectivity issues are improving, but still not completely resolved. Expect some latency and connection issues to persist for the remainder of the day. Additional overnight updates will be implemented overnight to fully resolve remaining issues. This approach will keep system mostly accessible for the remainder of the day with the least impact to operations.

4:00 PM EST UPDATE: MDScripts latency issues have been resolved and the system is back to full capacity.